Backup - ROES Server
Backing Up the Server Configuration Folder - ROES Server
Use this article to back up the ROES Server preferences, printer definitions, queues, workflows, and related configuration files so the server can be restored or migrated more quickly if needed.
Overview
ROES Server stores its preferences, printer definitions, queues, workflows, and logs in a hidden configuration folder on the main drive of the computer running ROES Server. This folder is usually named .ROESServer, but may have a variation such as .ROESSAServer, .ROESSAS, or .ROESSA.
Why This Backup Matters
- The backup can help restore ROES Server if the server fails to launch.
- The backup can help migrate ROES Server to another computer.
- The backup preserves important server setup details, including printer definitions, queues, workflows, and preferences.
- The backup is especially useful before or after configuration changes, software updates, or printer/workflow changes.
Recommended Backup Schedule
- Create a backup after the initial ROES Server installation.
- Create a backup at least once a month.
- Create a backup any time a meaningful ROES Server change is made.
- Keep the backup somewhere safe and off of the ROES Server computer.
Backup Size Tip
To reduce backup size, the Logs and NativeLibs folders can usually be excluded from the backup. Keep the rest of the ROES Server configuration folder intact.
Windows Backup Steps
Find the ROES Server folder
Use Windows Explorer to browse to the hidden ROES Server configuration folder. It is commonly located in the current user profile.
C:\Users\<CurrentUserName>\
Windows XP:
C:\Documents and Settings\<CurrentUserName>\
Create a compressed copy
Right-click the ROES Server folder, choose Send to, then choose Compressed (zipped) folder.
Rename the ZIP with the date
Rename the backup ZIP to include the date it was created. This makes it easier to identify backups made before or after changes, updates, or troubleshooting.
Move the backup off the ROES Server computer
Copy the ZIP file to a safe location that is not on the ROES Server computer. This can be another computer, secure network storage, or another reliable off-machine backup location.
Mac Backup Steps
Open the ROES Server folder
In Finder, choose Go > Go to Folder, enter the ROES Server folder path, then click Go.
Copy the folder contents
When the folder opens, select all files and folders inside it and copy them.
Create a dated backup folder
Create a new folder on the Desktop and include the date in the folder name.
Paste the ROES Server files into the backup folder
Paste the copied files and folders into the dated backup folder you created.
Move the backup off the ROES Server computer
Move the backup folder to a safe location that is not on the ROES Server computer.
Expected Result
A dated copy of the ROES Server configuration folder should be stored safely away from the ROES Server computer. This backup can be used later to help restore the server or migrate it to another workstation.
Escalation Notes
- Confirm the exact ROES Server folder name found on the workstation.
- Confirm whether the backup was made from Windows or macOS.
- Confirm where the backup was stored after creation.
- Ask whether Logs and NativeLibs were included or excluded.
- If the backup is being used for recovery or migration, collect the backup date and the ROES Server version or install date if known.