Error: Another version of ROESWebstart is already running - Desktop
ROESWebStart Error: Another Version Is Already Running
Use this article when ROESWebStart reports that another version is already running, especially on systems using AVG security software.
Cause
This error can occur when AVG security software is running with certain settings that interfere with ROESWebStart launch behavior.
What to Check
Confirm AVG is installed or running
Check whether AVG security software is installed and active on the computer.
Review AVG-related guidance
Review the reference document from the original article for more information about AVG settings and this ROESWebStart launch error:
AVG / ROESWebStart launch-error reference
Adjust security software and relaunch
After adjusting or temporarily disabling the AVG setting that is interfering with launch, try launching ROESWebStart again.
Important Note
The source article specifically names AVG security software. Other security software may cause similar launch conflicts, but this article is focused on the AVG-related case.
Expected Result
Once the AVG setting or security-software conflict is resolved, ROESWebStart should launch without reporting that another version is already running.
Helpful Link
Escalation Notes
- Confirm the exact error text says Another version of ROESWebstart is already running.
- Confirm whether AVG security software is installed and active.
- Ask whether changing or temporarily disabling AVG settings allows ROESWebStart to launch.
- If the issue continues, collect the ROESWebStart launch log and any AVG alert or block messages.