Adding HTML to Tooltips - ROES Desktop
Add Tooltips to ROES Templates
Use this article to add a tooltip attribute to a template and enter HTML content for a tooltip with or without an image.
Overview
Add a tooltip attribute to the root of the template, then enter the tooltip HTML in the attribute field. The tooltip content can be simple formatted text or a more detailed HTML block that includes an image.
Add the Tooltip Attribute
Add the attribute
Add the tooltip attribute to the root of the template.
Enter the tooltip HTML
Paste the desired HTML content into the tooltip attribute field.
Example: Tooltip Without an Image
This example displays tiered pricing text and a red warning line.
If this image does not display, open it directly: tooltip_Without_Image.png
HTML to enter in the tooltip attribute
Example: Tooltip With an Image
This example uses an HTML table and an image inside the tooltip content.
If this image does not display, open it directly: tooltip_With_Image.png
HTML to enter in the tooltip attribute
Image URL Note
If the tooltip includes an image, the image URL must be reachable by the ROES client. The source example uses: http://www.softworksroes.com/ROES/labs/MarcSTest/Graphics/alert.png.
Expected Result
After the tooltip attribute is added and the template is uploaded, the ROES client should display the tooltip content for the template using the HTML entered in the attribute field.
Helpful Link
- Example alert image URL
Image URL
Escalation Notes
- Confirm the tooltip attribute was added to the root of the template.
- Confirm the tooltip HTML is valid and properly pasted into the attribute field.
- If an image is used, confirm the image URL is accessible from the customer environment.
- If the tooltip does not display, re-upload the updated template and relaunch the ROES client before retesting.